Areas of Expertise

The Operational Improvement practice aims at boosting and optimizing our Clients’ performance through actions focused on the achievement of short and medium-term economic and financial results that adhere to the business. The main pillars of the Operational Improvement area are based on the following drivers:

1. Sustainable growth of the business revenue and margin;
2. Optimization of the costs and expenses structure of the operation;
3. Productivity improvement and operational efficiency;
4. Complexity reduction through the redesign and improvement of the business macro-processes.

The opportunities identified in the operational pillars are submitted to a matrix of impact vs complexity that determines which actions promote high impact and low complexity (quick wins) and which ones promote high impact and high complexity (structuring actions) for the business.

The operational initiatives management going through conception, implementation and monitoring is essential for the performance excellence of our clients.